Refund / Return / Exchange Policies
Refunds :
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We accept refunds, in the case where the goods are returned within 3 days and are in their original condition.
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There are certain situations where only partial refunds are granted: (If applicable)
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Items with obvious signs of use.
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Any item not in its original condition, is damaged or missing any part for reasons not due to the company’s error.
Sale items (If applicable) :
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Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Returns :
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To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
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Several types of goods are exempt from being returned.
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Perishable goods such as food , seed , Supplementary ,medicine and use items cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
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To complete your return, we require a receipt or proof of purchase.
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Please do not send your purchase back to the manufacturer.
Exchanges (If applicable) :
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We only replace items if they are defected or damaged from their original manufacturer and not due to misuse.
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If you need to exchange any purchased item by the same item (if available in stock), just inform us by sending an email or pay us a visit in the workshop.
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Shipping costs are non-refundable.
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Shipping cost of the returned items will be deducted from refunds. The customer is responsible for paying the shipping costs for returning the goods.
